Privacy Policy

Information We Collect

We collect information that you voluntarily provide and data gathered automatically through your use of our website.

• Contact form data: name, email address, company name, and message content when you submit our contact form.
• Chat interactions: messages sent through our AI-powered chat widget during your session.
• Analytics data: pages visited, time on site, referring URL, browser type, device type, and approximate geographic location.
• Cookies: small data files stored on your device to remember preferences and analyze site usage.

How We Use Your Information

• Respond to your inquiries and provide requested information about our services.
• Improve our website, services, and the overall user experience.
• Analyze site traffic and usage patterns to optimize performance.
• Send follow-up communications related to your inquiry (we do not send unsolicited marketing emails).

Third-Party Services

We use the following third-party services to operate our website. Each has its own privacy policy governing data they process:

• Vercel — Website hosting and analytics.
• Resend — Transactional email delivery for contact form submissions.
• Groq — AI language model powering our chat widget.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Retention

Contact form submissions are retained for legitimate business purposes such as responding to inquiries and maintaining records of client communications. AI chat conversations are processed in real-time and are not stored after your session ends. Analytics data is retained in aggregate form and is not linked to personally identifiable information.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of analytics tracking via your browser settings or our cookie preferences.
• Withdraw consent for data processing at any time by contacting us.

To exercise any of these rights, contact us at hello@pardoro.com.

Cookie Policy

Our website uses the following types of cookies:

• Necessary cookies: Required for core website functionality such as security and session management. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. These are optional and can be disabled through our cookie preferences banner.

You can manage your cookie preferences at any time through the cookie consent banner or your browser settings.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at hello@pardoro.com.

Pardoro — Des Moines, Iowa